I know we are early in the job and have a long ways to go, but I just had to say that my impression to date has been very positive. I was working from home the other day and the thought crossed my mind that this was about as professional a job (from a novice) that I have seen. I cannot begin to tell you how much that means to me. Given that the old saw about perception being reality, this gives me a level of confidence that is very comforting.
Matt has done everything he said he would do, particularly in the area of resident contact. But beyond that his experience and expertise comes through loud and clear. And I appreciate his calmness and good nature in dealing with me, the other board members and residents.